What happens if weather prevents flying?
Ballooning depends on suitable weather and operational clearance, and take-off is never guaranteed. If the flight cannot operate because of weather, we rebook you on another date or give you a full refund.
When will pickup time be confirmed?
Before the flight. Our operational start reference is around 05:00, but the exact pickup time varies with sunrise, season, weather and operational conditions.
How long is the overall experience?
About three and a half hours in total, from pickup to return.
Is breakfast included?
Yes. A Berber breakfast is included after landing, in both the shared and the private option.
What is the difference between the shared and private flight?
The shared flight is €145 per person and you fly with other travellers. The private flight is €700 per person. Exactly what the private option makes private is confirmed with you in writing before the flight.
Is the flight at sunrise?
Yes. Balloons fly in the early-morning sunrise window, when the air is calmest.
What should I wear?
Warm layers for the cold early morning, closed comfortable shoes and a hat.
Can I book for a proposal or birthday?
Yes — tell us when you book. The private flight suits celebrations best; any special arrangement is confirmed with you in writing, and nothing is promised until it is confirmed.
How does payment work?
You pay online by PayPal or debit/credit card: €145 × guests for the shared flight, or €700 × guests for the private flight. Your requested date is subject to flight availability and weather confirmation.
How long does the Sunrise Hot-Air Balloon last?
This experience lasts about 3h30 in total.
Is hotel pickup included in the Sunrise Hot-Air Balloon?
Marrakech pickup before sunrise — exact time confirmed before the flight.
How much does the Sunrise Hot-Air Balloon cost?
The final price is €145 per person when you book directly with us.
How many people join the Sunrise Hot-Air Balloon?
Shared flight or private flight.
What languages are spoken on the Sunrise Hot-Air Balloon?
Your guide or driver speaks Confirmed with you when you book. Tell us your preferred language when you book and we confirm it before departure.
What is included in the Sunrise Hot-Air Balloon?
Included: Pickup and return transfer in Marrakech, Sunrise hot-air balloon flight, Berber breakfast. Not included: Gratuities.
What should I bring on the Sunrise Hot-Air Balloon?
Bring: Warm layers for the early morning, Closed, comfortable shoes, Hat and camera.